PERANCANGAN E-COMMERCE JASA SERVIS PADA BENGKEL MARGA LAS

Abstract

The development of technology has led to numerous changes, especially in companies. Bengkel Marga Las is a service-oriented company offering turning and welding services as well as machine repairs. Bengkel Marga Las has suboptimal data management for services, spare parts, and transactions. This is attributed to
inaccuracies in the processing of administrative sales transactions, which are not well-recorded, and difficulties in billing credit transactions. Additionally, information delivery regarding service and spare part prices is conducted directly, requiring customers to visit the workshop to obtain such information, making it challenging
for those unable to visit the workshop to access this information. In this study, the researcher applies a qualitative research method using data collection techniques such as observation, interviews, and literature review. The analysis and design technique employed is object-oriented, utilizing the Unified Modeling Language (UML)
modeling. The system design is implemented using Visual Studio Code as the editor and MySQL as the database. The research results in a web-based information system that facilitates Bengkel Marga Las in managing service data, spare part data, and transactions, while also making it easier for customers to access information on prices and available service offerings at Bengkel Marga Las.

Keywords: Management, Administration, Bengkel Marga Las, Website