ANALISIS ANTREAN DALAM USAHA MENINGKATAN PELAYANAN PADA CREDIT UNION KHATULISTIWA BAKTI DI PONTIANAK

Authors

  • Maran Maran

Abstract

Credit Union Khatulistiwa Bakti Di Pontianak is a credit union, is currently popular and veryinterested in the community. The purpose of this study was to determine the role of the queuesystem in service on Credit Union Equatorial Consecrated in Pontianak. This study usesdeskripti. Data collection was performed using the method of observation, and interviews.Data were analyzed using the queue method calculation formula. From the results of thisstudy concluded that the policy of the Credit Union Khatulistiwa Bakti Di Pontianak able togive satisfaction to the members who make transactions, both deposits and transactionsecurity be at the service credit. Credit Union Khatulistiwa Bakti Di Pontianak should putfour cashiers during peak hours such as 10:00 to 11:00 pm at utilizing other employees in thefinance department.

Downloads

Published

2016-05-13

Issue

Section

Articles